Warranty
What Does the H.I.M Warranty Include?
The stress of home remodeling without reliable warranty protection is very real. Many homeowners learn too late that a verbal promise or loosely defined agreement offers little support when issues arise.
With H.I.M, you gain confidence knowing you’re working with authorized dealers of the industry’s most trusted brands, backed by our own guaranteed installation workmanship. Both our products and our labor are protected by dependable warranties, delivering long-term coverage and true peace of mind.
Our Promise to You
H.I.M Remodeling's 4 Core Pledges
Respect YOUR Time
You’ll get reliable, on-time service appointments no uncertainty, no “we’ll try to make it” excuses.
Respect YOUR Home
Here are a few clean, professional variations same meaning, smoother flow. Pick the vibe you like:
Respect YOU
Clear, consistent communication will be maintained at every stage of your project, so you’re always informed and never caught off guard.
Protecting Your Remodeling Investment
New window replacements and bathroom remodeling are significant investments. These projects often cost thousands of dollars and can temporarily disrupt your comfort and peace of mind until the work is complete. When you’re uncertain about how well your investment is protected—or whether your remodeling company will continue to support you long after the job is finished—the stress can quickly add up.
Unfortunately, the remodeling industry has developed a reputation for “disappearing acts.” Once payments are made, some homeowners are left dealing with poor workmanship, invalid warranties, and no recourse when problems occur. As proud members of the Good Contractor’s List, H.I.M is committed to earning your trust and satisfaction, from your first consultation to reliable, long-lasting warranty protection.
Are Products Covered Under the H.I.M Warranty?
A great bathroom remodel starts with quality products. H.I.M partners with trusted brands like LIQUID ACCENTS, Jacuzzi, and KOHLER to deliver durability, performance, and manufacturer-backed warranties you won’t get from most contractors.
- LIQUID ACCENTS Walk-In Baths
- Backed by a lifetime limited warranty from BCI Acrylic that remains valid for as long as you own your home
- Coverage includes the bathtub shell, hinge, posi-lock handle, faucets, rubber door seal, and all electrical components
- Jacuzzi Bath Products
- Protected by a limited lifetime manufacturer’s warranty that remains valid for as long as you own your home
- Covers defects in materials or workmanship on all Jacuzzi®-branded tubs, shower walls, doors, pans, and faucets
- KOHLER LuxStone® Shower Solutions
- Backed by a lifetime limited warranty that remains in effect for as long as you own your home
- Covers defects in all shower components, including walls, bases, faucets, and accessories
Labor & installation covered by H.I.M?
- Lifetime Protection for Labor
- H.I.M provides complete labor and installation coverage on every remodel.
- Many contractors don’t include this, or they add extra fees.
- Transferable Coverage
- This exclusive guarantee lets you transfer your H.I.M warranty to the next homeowner if you sell within two years of installation.
- It adds real value for buyers, who won’t have to pay for covered upgrades or repairs.
- Expert Installation
- H.I.M installations are carried out by certified technicians using manufacturer-approved procedures.
- Warranty coverage can be denied if a non-certified third party causes damage during installation.
If you have questions about your remodel, warranties, or maintenance, H.I.M makes it easy to get answers. You can reach a local customer support representative anytime via our project management system (My Project Portal) or by phone.
Warranty Coverage: When to Claim
Similar to homeowner’s insurance, warranties provide coverage only under specific conditions.
Warranties generally follow your state’s regulations. While some states may enforce verbal agreements, it’s always safer to have a written contract outlining the terms of your tub or walk-in shower remodel, as verbal agreements are difficult to prove.
Regardless of location, your H.I.M warranty starts on the date of delivery and installation. Warranty durations may vary, and you might encounter language such as:….
- Lifetime Protection for Labor
- H.I.M provides complete labor and installation coverage on every remodel.
- Many contractors don’t include this, or they add extra fees.
- Transferable Coverage
- This exclusive guarantee lets you transfer your H.I.M warranty to the next homeowner if you sell within two years of installation.
- It adds real value for buyers, who won’t have to pay for covered upgrades or repairs.
- Expert Installation
- H.I.M installations are carried out by certified technicians using manufacturer-approved procedures.
- Warranty coverage can be denied if a non-certified third party causes damage during installation.
If you have questions about your remodel, warranties, or maintenance, H.I.M makes it easy to get answers. You can reach a local customer support representative anytime via our project management system (My Project Portal) or by phone.